📡 Nexus BSS/OSS
Telecom business & operations support: subscriber CRM, zero-touch provisioning, multi-country billing with live FX, NOC monitoring and revenue assurance.
Business Support
- Subscriber CRM, plans and partners; multi-country billing with live FX; collections and SLA-tracked tickets with field service.
Operations Support
- Zero-touch provisioning; NOC with monitoring webhooks; revenue assurance detects leakage between provisioned services and billed revenue; AI-assisted operations summaries.
Getting help
- In-app: Support → Chat reaches the HYPERSYS support team directly; Support → How To opens the application walkthrough.
- E-mail support@hypersys.ai — tickets are triaged P1–P3 (P1 immediate, P2 same business day).